CRM for hair transplant clinics
Leads, calls, consultations, billing and 12-month aftercare in one system. Built for hair restoration clinics in India.
Lead capture
Connect 17 lead sources, plus a chatbot for your own website. New leads arrive on their own, and repeat deliveries are ignored.
Growth Center
Revenue leaks through small gaps. The Growth Center finds each one, puts a rupee value on it and names who owns it.
A new enquiry nobody has called yet.
A ready patient with nothing booked.
A promised call that did not happen.
A visit missed and never rebooked.
A price sent and never chased.
A treatment plan still waiting for a yes.
Advances and bills not yet collected.
Sessions paid for but not delivered.
A past patient who has gone quiet.
Platform
Everything your front desk, counselors, doctors and accounts team need. One record per patient.
Capture, check for duplicates and assign every enquiry. List and board views with saved filters.
Today, overdue and upcoming lists, with reply-time targets and alerts to managers.
An Android app logs every call to the right lead and uploads the recording.
Designed emails sent from your own mail server. Staff WhatsApp chats shown on the lead.
Day, week and month diary. Confirm, check in and see no-shows at a glance.
Norwood grade, graft estimate, technique and a treatment plan the patient accepts.
Quotations, payments, instalments, invoices and refunds, with GST built in.
Nine check-ins over twelve months, planned on the day of the procedure.
Patient journey
Stages move on their own when a call, booking or payment happens. Nobody has to update them by hand.
Arrives from ads, directories, your website or a walk-in.
Assigned and called, against a reply-time target.
Booked, attended, assessed and graded.
Technique, grafts, sessions and price agreed.
On the theatre list, with room and team.
Invoices, instalments and receipts issued.
Checked from day one to month twelve.
Each check-in is booked as a follow-up for the right person, so no patient is forgotten.
Speed to lead
The first clinic to call back usually gets the visit. The CRM makes sure that is you.
Calling app
Staff call from their own Android phone. The CRM keeps the record.
Call recording works on supported Android phones, such as Samsung, Xiaomi, Redmi, Realme, Oppo, Vivo and OnePlus.
Made for hair restoration
Not a general CRM with extra fields added on. The clinical screens are built for hair.
Lead scoring and automation
Every lead gets a score from 0 to 100, worked out from clear rules you can read.
For every desk
7 ready-made roles, your own custom roles, and 104 separate permissions.
A live dashboard, six reports, the Growth Center, and approval of refunds and large discounts.
Their own leads, today's follow-ups, a call script and a dashboard of their own.
Find any patient by phone in any format. Book visits and check people in.
The day's operation list, with rooms and who is on each case.
Team chat, announcements and alerts keep every desk in step.
Reports
Six reports built for clinic owners. Every figure has one clear definition.
Cost per enquiry and per patient, and return on ad spend.
Where leads drop out, and how reply speed changes results.
Attendance, no-shows, and doctor and room use.
Calls, first reply time and conversion for each person.
Billed, collected and owed, with GST and refunds.
Repeat patients and referrals over time.
Save any report and have it emailed on a schedule. Exports need their own permission, and each one is logged.
Security and control
Patient records, payments and recordings need care. Access is limited, and sensitive steps need a second person.
Your records sit on your own install. They are never shared with another clinic.
Each person sees only what their role and branch allow.
Sign-in with an authenticator app is available to every user.
Refunds, large discounts and payment deletions need a second person.
Photos, documents and call recordings stay private. Access is logged.
Integration keys, mail passwords and sign-in secrets are stored encrypted.
Consent and do-not-contact are checked each time a message goes out.
Key actions on security, money, settings and patients are written to a log.
The database is backed up and checked every night, with an optional off-site copy.
Rollout and support
We set it up on your own address, bring in your past data and stay on call.
A private installation on your own web address. Run one branch or several.
We import your past enquiry sheets for you. Each import is checked first and can be undone.
A built-in guide with 77 topics, written for each role.
Raise a ticket inside the CRM. It goes straight to our team.
| Problem | First reply | Fixed in |
|---|---|---|
| Critical Nobody can work. The clinic is stopped. | 30 minutes | 4 hours |
| High Something is broken. There is a way round it for now. | 1 hour | 1 day |
| Normal Wrong, or confusing, but the day carries on. | 4 hours | 3 days |
| Low A question, a request, or something cosmetic. | 1 day | Agreed with you |
Questions
Yes. Treatments, consultations and aftercare are set up for hair transplant and hair restoration clinics.
No. Every clinic gets its own installation on its own web address.
Yes. We import your past enquiries for you. Each import is checked before it runs and can be undone. After that, your team can upload new lead lists as CSV files.
The calling app is for Android. Call recordings upload from supported phones, such as Samsung, Xiaomi, Redmi, Realme, Oppo, Vivo and OnePlus. The CRM itself works in any web browser, on a computer, tablet or phone.
Yes. Each branch's records are kept apart, and staff see only the branches they work in.
Meta and Google lead ads, IndiaMART, JustDial, TradeIndia, Sulekha, Practo, your website and more. Anything else can connect through Zapier, Make, Pabbly or a webhook.
It depends on your number of users, branches and storage. Book a demo and we will send a quote for your clinic.
You raise a ticket inside the CRM. It goes straight to our team, with the response times shown above.
Book a demo
Tell us about your clinic. We will show you the CRM the way your team would use it.
Already a customer? Sign in to your CRM